Portfolio

You are the expert; we just help make your biggest vision a reality.

Building Values-Based Businesses

Building Values-Based Businesses

We centralize humanness in entrepreneurship, building thriving work environments people are happy to be a part of.

Sector: Bookkeeping & Accounting 🧾

AgileTech Accounting came to Triple Creeks’ with the desire to diversify their services and bring in new clients.

Through our work together, we have:

  • Designed & improved collaborative virtual teamwork systems.
  • Improved existing client deliverable systems & processes.
  • Crafted a new client pipeline, from intake to offboarding.
  • Informed the hiring & conducted the onboarding of additional Team Members to serve incoming clients.

“We are a small accounting firm that focuses on building relationships with ABA companies. We were very pleased with Triple Creeks services & how they helped us build the fundamental processes & systems of our organization.

As an accounting firm, organization is paramount & without their help, we would be scrambling with internal processes & retaining our clientele. One of the unique attributes of their services is their focus on assisting black-owned businesses & understanding the complex & historical dynamics that play into evening out the playing field for black business owners.

We think any small business owner can greatly benefit from their services, especially if they’re heavily client-focused. We definitely recommend them!”

Digital Marketing, Copywriting + Design🧾

Ardea Creative first came to us during transitioning from being a partnership of 2 co-founders to being run by one of the founders alone. The director wanted to set up their processes to collaborate with various designers and run the business as more of a collective. She was also looking for financial systems support to stop undercharging for her services, as well as help with calendar management.

We have been working closely with Ardea for 1.5 years and continue to support this business. Some of the areas we have worked on are:

  • Holistic financial planning and setting up systems to quote projects more accurately so as not to undercharge for the work completed.
  • Time blocking and capacity management for a director who has to take into consideration limited capacity due to chronic illness and disability.
  • Creating job descriptions, hiring processes, and review processes for admin support.
  • Values based goal setting and strategy planning.
“Sera is able to see both the bigger picture and all the little details which is a huge support. As a chronically ill, neurodivergent person, I can find running my own business both empowering (because I get to call the shots and set up workplace accommodations for myself) and overwhelming (because there is so much to manage all at once!) Having the support of Triple Creeks has been – and continues to be – so incredibly helpful. They’ve supported me to get my ideas off the ground, to check-in with myself and my own needs in the way that I structure my business, and most importantly to choose my YESes with clarity and state my NOs without guilt. The result is that I am able to make my business work for me instead of drain me.”

Sector: Wealth & Financial Management 🧾

Empire Capital Ventures found Triple Creeks’ when they were wanting to expand their capacity in order to better serve their many existing clients.

Through our work together, we have:

  • Designed collaborative virtual teamwork systems from the ground up, informed greatly by the business owner & existing procedure.
  • Defined & helped enforce new & existing client deliverable processes.
  • Visioned, designed, & implemented the definition & management of 5+ client pipelines, from intake to offboarding.
  • Crafted many intricate internal management processes & standard operating procedures.
  • Conducted the hiring, onboarding & training of many additional Team Members to serve incoming & existing clients.

“Sera has been amazing in building out all of our systems and our processes here at Empire Capital Ventures. We are a boutique tax planning and wealth management firm. We have about 5 different client pipelines and we have multiple people working in each one of those client pipelines. Each one of those pipelines have their own individual policies, procedures, and workflows and Sera has done an amazing job at building those. Not only she has built them, she’s helped us maintain those workflows and she provides continuous training to our team members to make sure that everyone is staying on track and following the workflows as they are written. We would not be where we are without her amazing genius and success at building these workflows and making sure that we can continue to serve our clients at the highest level.”

Location: Alabama, USA

Sector: Real Estate 🏡

Kelly Realty found Triple Creeks’ when they were wanting to focus their existing business offerings and transition their leadership from founder to manager.

Through our work together, we have:

  • Advised & implemented creation of internal documents & structuring of technology platforms.
  • Planted seeds for adaptable business revisioning & leadership transition.

Location: Cusco Region, Peru

Sector: Hospitality & Tourism 🛏️

Kinsapacha was looking to improve their client experience and target audience through a website redesign.

Through our work together, we have:

  • Advised & implemented structuring of internal & client-facing documents & technology systems.
  • Planted seeds & ripened fruits for adaptable business renewal.
  • Visioned, designed, & implemented a user-experience-based website transition, making website updating & navigation easier & content relevant to current services.

“Triple Creeks has shown us a lot of professionalism, empathy & compassion with our project. They have helped us improve our internal processes & client experience with user-experience-informed web design, as well as supporting us with operations & logistics. We continue benefiting from their services, with which we are very happy.

Structuring Resilient Non-Profits

Structuring Resilient Non-Profits

We work to deconstruct the systemic weaknesses of the philanthropic sector, structuring non-profits that can bountifully serve both their communities and their team.

Location: North Carolina, USA

Sector: Education 📓

Firefly Gathering was looking for support in applying for their 501(c)(3) non-profit status, including get their application together and forming their board and staff structures.

Through our work together, we have:

  • Shaped an annual event-based business into a registered non-profit organization that provides year-round educational services.
  • Designed & implemented structuring of internal documents & technology systems.
  • Crafted bylaws & structured the organization with an eye towards equity, compassion, & organizational values.

“Triple Consulting Creeks was instrumental in helping our organization build a solid foundation for our growing non-profit. As we transitioned from a once-a-year educational event to a year-round program, TCC has helped us integrate our core values with our business structure, explore ideas with a practical lens, develop systems that aid in communication and workflow, and add clarity and transparency to our staff structure. We appreciated that TCC was able to adapt their advice and support to meet our organization’s goals, values, and culture.”

Location: North Carolina, USA

Sector: Education & Agriculture 🌱

Through Sera Deva’s many years working within Organic Growers School (OGS) as an employee, she learned the ins and outs of a lot of what she does today with Triple Creeks. Through mentorship from leadership, growing her networks of stewardship-based organizations, and advancing into her Director position, Sera learned what a unicorn they truly were in the nonprofit world. In her final year, she took part in restructuring the organization into a horizontal leadership model upon the departure of the Executive Director. OGS continues to do extremely important work in Western North Carolina and beyond. Check it out!

Location: Cusco Region, Peru

Sector: Outdoor Education ⛰️

Valley Camp Peru found Triple Creeks’ when they were beginning their journey as a registered nonprofit and Peruvian-based association, needing to balance the complexities of both designations and get their staff structure defined.

Through our work together, we have:

  • Designed & implemented structuring of internal documents & technology systems.
  • Structured the project’s internal management documents with an eye towards equity, compassion, & organizational values.
  • Visioned plans for organic growth & responsible expansion to best support the local community.

“My name is Cole and I am the founder and director of Valley Camp Peru, a non-profit organization based in Cuzco, Peru that supports youth development in the region. I am incredibly grateful for my time working with Sera and the Triple Creeks team. They have helped me create new systems to improve the workflow of the organization. Additionally, they’ve supported me with preparing and running board meetings. Living and working in a foreign country, Triple Creeks has also been able to adapt the cultural context of the organization. All of the work thus far has helped me build confidence in the work I am doing and be more effective and efficient in my role. I look forward to continuing to work with Triple Creeks and highly recommend them for other nonprofits and small businesses.”

Getting Great Ideas Off The Ground

Getting Great Ideas Off The Ground

All big things start small; we get you started with actionable steps on those exciting ideas that feel just too good to keep to yourself.

Location: Florida, USA

Sector: Agriculture 🌱

Apollo Plants found Triple Creeks when they were forming a new business partnership, and wanting to refine their niche.

Through our work together, we have:

  • Defined partner roles & job focuses to center expertise, interest & mutual support.
  • Created a partner agreement that highlighted business values & growth expectations.
  • Assisted in planning a business launch event in the interest of gathering contacts & assessing the needs of future clients.

“Triple Creeks Consulting provided clarity at a key point in Apollo’s business development. With the provided organizational tools it quickly became apparent where we needed to shift and focus. Thank you for all of the support!”

Pork Rhyne Consulting

Location: North Carolina, USA

Sector: Agriculture 🌱

Pork Rhyne found Triple Creeks Consulting when they were wanting to change their source of primary income to their consulting business, and away from their 9-5.

Through our work together, we have:

  • Planted foundational seeds to increase an income source that was once only a side hustle.
  • Sought funding to continue the important work of spreading education regarding sustainable agriculture across the country.

Millennial Magus

Sector: Education 📓

Triple Creeks’ found Millennial Magus on a trip to Peru and was moved by his gift for Tarot, spiritual insight, and drive to transform a passion into a business.

Through our work together, we have:

  • Planted foundational seeds to create an income source that was once only a passion.
  • Visioned, designed, & implemented a virtual class curriculum that is aligned with the founder’s expertise & vision.
  • Defined sliding-scale options for services that are relevant to the local & international economy.

“I write on behalf of Millennial Magus, a socially-conscious organization that aims to provide classes on reading the tarot at rates available for everyone, & a project that simply wouldn’t exist without the help of Triple Creeks. Before meeting Sera, I had not developed a brand or thought about it in the slightest, only reading tarot – for a little more than 10 years – to friends & acquaintances, expecting only what they could give back in payment. I had structured a class curriculum for teaching tarot, only because a friend of mine wanted to learn specifically from me, because she had good experiences with my readings & trusted my ability to teach. However, when it came to scheduling & payment, everything was really informal, & I had no idea of how to make such a project grow.

It was after reading the tarot to Sera, & confiding that I had a class curriculum ready, that I came into contact with Triple Creeks. Without their guidance, learning how to properly schedule classes & readings, & presenting my services in a clear & attractive way would have been near impossible for me.

I must emphasize the care & dedication that the team has shown towards my small business, making sure to structure a plan that worked for me, always keeping my time availability in mind, & showing real understanding when different issues would come up in the process. Truly, I had never expected that working with a consultant could feel like working with a group of friends, giving me not only the tools, but the drive to keep going.”

Testimonials

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